FAQ

Click on the secure checkout and enter your delivery address, then choose shipping method. The shipping cost will be calculated and added to the subtotal at the bottom of the page

Our goal is to have the RYTETOUCH TRIBE all over the world. International delivery costs varies, you may confirm yours through checkout or contact us for more information. However, some specific ones are listed below

  • All orders over £100 – Free UK shipping
  • All orders below £100 within the UK  – £3.99
  • EU shipping – From £15
  • USA shipping – From £20
  • Worldwide shipping (All other countries) – From £20

Please note that customers are responsible for any customs duty fees or tariffs in accordance with your state or country’s specific requirements

Estimated delivery times are listed below:

  • Orders are posted via our designated partners which includes Royal mail, Hermes, DHL, FedEx.
  • UK: 2- 3 business days from the time shipping confirmation email is received, EU: 3- 5 business days from the time shipping confirmation email is received.
  • Rest of the world: 5 – 7 business days from the time shipping confirmation email is received.
  • Kindly contact us before placing your order if it is needed urgently.

Please note the following

  • All orders are processed within 48 hours, after which shipping confirmation details are sent to you.
  • All orders and deliveries are processed between Mondays and Fridays, excluding bank holidays. Additional charges apply for weekend processing and deliveries.
  • Postages is usually signed for; hence an adult signature is required on delivery.
  • Orders placed on a Friday evening or over the weekend will be posted on Mondays, excluding bank holidays.
  • Please note, you may experience postal delays due to the Covid-19 pandemic and there may be slight delays during sales period due to the volume of orders.